37bd Privacy Policy –
Your Data Is Safe With Us

This Privacy Policy applies to all services on the 37bd platform – including our website, mobile app, live chat, and all other digital services.

By using 37bd's services, you agree to this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of 37bd's services.

We believe you have the right to know how your data is being used. That is why this policy is written in plain, straightforward language.

37bd collects the following types of information:

a) Registration & Identity Information:

• Full name, date of birth, and gender
• Email address and mobile number
• Residential address and postcode
• National ID or passport number (for KYC verification)

b) Financial Information:

• Payment method details (mobile banking number, bank account information)
• Deposit & Withdrawal History
• Transaction amount and time

c) Usage Information:

• IP address, device type, and operating system
• Browser information and screen resolution
• Time spent on the platform and pages visited
• Gaming & Betting History

37bd uses your information for the following purposes:

37bd will never send you marketing or promotional communications without your consent. You can unsubscribe from marketing emails at any time.

37bd does not sell your personal information to third parties and shares it only in limited circumstances:

Your Information May Be Shared When:

• Service Providers: Payment processors, KYC verification agencies, and technology infrastructure partners – only the information each party needs to perform their specific function.
• Legal Requirements: In response to court orders, lawful requests from government authorities, or demands from regulatory bodies.
• Fraud Prevention: With relevant authorities to prevent suspected financial crimes or money laundering.
• Business Transfer: In the event of a change in ownership of 37bd, the new owner will be bound by the terms of this policy.

All third parties with whom data is shared are bound by a data processing agreement with 37bd and are required to maintain the same high standards of data protection that we uphold.

37bd employs industry-leading technologies and practices to keep your data secure:

• SSL/TLS Encryption: All data transmitted via the website and app is secured with 256-bit encryption.
• Database Encryption: Sensitive data at rest is stored in encrypted form.
• Two-Factor Authentication: An additional layer of security for accessing your account.
• Regular Security Audits: Regular system audits conducted by independent experts.
• Access Controls: Only authorized personnel are permitted access to specific data.
• Data Backup: Regularly encrypted backups are stored on secure servers.

37bd uses cookies and similar technologies to improve our services. The cookies we use include:

• Essential Cookies: Required for login state, session security, and core functionality. Disabling these will prevent the platform from working properly.
• Functional Cookies: To remember your language preferences, time zone, and user settings.
• Analytics Cookies: To understand which parts of the platform are most used. This information is fully anonymized.
• Security Cookies: To prevent fraud and unauthorized access.

You can disable cookies in your browser settings. However, disabling essential cookies may affect the functionality of certain features on the platform.

37bd does not retain your data longer than necessary:

• Account Information: For the duration of account activity and up to 5 years after closure.
• Financial Transactions: Generally retained for up to 7 years as required by law.
• KYC Documents: 5 years after account closure.
• Communication & Support Records: Up to 3 years.
• Marketing Preferences: Effective immediately upon unsubscription.

Once the retention period expires, your data is securely deleted or fully anonymized.

As a 37bd user, you have the following rights:

37bd's services are strictly for users aged 18 and above. We do not knowingly collect information from anyone under the age of 18.

If we become aware that a minor has registered, their account and all associated data will be deleted immediately.

37bd may update this Privacy Policy when needed. If changes are made:

• The update date at the top of the page will be revised accordingly.
• You will be notified at your registered email address of any significant changes.
• Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions or concerns about this policy, please reach out to the 37bd support team. We are always here to help.